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Installation Guide

Editions of Applications Manager
How to install Applications Manager in Windows (.exe) | Demo
How to install Applications Managing director in Linux (.bin)
Troubleshooting your Installation process
Uninstalling Applications Manager
Frequently Asked Questions (FAQs)
Troubleshooting

Editions of Applications Director

Meet your specific monitoring and business objectives by choosing the right edition of ManageEngine Applications Manager. Applications Manager is available in these editions:

Free Edition
Professional Edition (Trial/Registered)
Enterprise Edition (Trial/Registered)

Free Edition

The Free Edition allows y'all Five monitors (excluding the Monitors added by default). The Free Edition never expires and you go most of the functionality of Professional Edition. Compare the Free and the Professional person Edition.

Professional person / Enterprise

You lot can avail 30 days of evaluation with no restrictions on the number of monitors. The Professional Edition allows you to monitor up to 250 monitors. The Enterprise Edition allows you to monitor more number of servers and applications in a distributed setup. You can configure independent Applications Director installations to monitor resources and then collectively view the data of all the independent Applications Manager installations ("Managed Server") from a single fundamental installation ("Admin Server").Afterwards your 30-day complimentary trial ends, your installation will automatically convert to the costless edition unless you apply a commercial license.

This is the registered version of the product. ManageEngine provides the Registered user file after you lot purchase the product. To go the registered user file, e-mail to sales@manageengine.com.

To know the comprehensive differences between Free, Professional and Enterprise Edition features, visit our website - Feature Comparision.

Note: Y'all can upgrade the Professional Edition / Enterprise Edition , Trial and Free Edition to Professional / Enterprise Edition. This is applicable, if you take purchased ManageEngine Applications Manager and hold the registered license cardinal. To upgrade your license, refer Licensing Applications Manager

Installing Applications Manager in Windows (.exe)

Download and execute theManageEngine_ApplicationsManager .exe file. The Installation Wizard is displayed and volition guide yous through the setup process.

Click Next at the Welcome Screen to proceed.
Read the license agreement and click Yes if you accept the terms.
Select the linguistic communication in which you wish to install Applications Director.
The next screen prompts you to select the production edition (Gratuitous Edition, Professional person Edition, Enterprise Edition):
- If you select Enterprise Edition, specify if you want to install Applications Manager as an Admin Server or a Managed Server. If you wish to install Applications Director equally a Managed Server, enter the associated admin server Host proper noun and SSL port number. If a proxy server is needed to contact the admin server from the Managed Server car, enter the Host name, Port number, username and password of the proxy server.
- If y'all take choosen to install the Gratis or Professional person Edition, continue to step vii.
Provide the location where Applications Manager should be installed on your machine. Also, specify the proper noun of the new Applications Manager Folder in the installation location. Click Next.
Specify the Webserver port (9090 by default) and the SSL Port (8443, by default).
You can enter your details to Annals for Technical Support. Click Adjacent.
If yous accept called to install the Professional Edition of Applications Manager, you tin can opt for either the thirty 24-hour interval Trial Edition or the Registered version. If yous select Registered User, the adjacent screen will prompt you to select the registered license file from your organisation.

Select the Database dorsum-end support:

PostgreSQL - PostgreSQL comes arranged with your download of Applications Manager from Build 11000. We support PostgreSQL versions upwards to 10.12 (for 32-bit installation) and 11.7 (for 64-bit installation) for the backend. For Applications Manager with PostgreSQL database backend, there will be two more than additional users (dbuser and rouser) created along with the existing PostgreSQL user.

User Proper name	Clarification	Required Privileges
dbuser	Used in case users do not want to utilise the SUPERUSER privilege for the Applications Director database.	CREATE DB LOGIN REPLICATION NO ROLE CREATION
rouser	Used to query the database from Applications Manager QueryTool option, in order to avoid users to execute UPDATE, DELETE, INSERT and ALTER type of queries.	LOGIN/CONNECT SELECT PRIVILEGES

For normal installations, user account of 'dbuser' will exist used in the database_params.conf file instead of 'postgres' user. However, for service pack installations, 'postgres' user will exist used past default and other ii users volition be created on very offset startup of Applications Managing director after service pack upgrade.

Microsoft SQL Server (version 2005, 2008, 2012, 2017) - If you select Microsoft SQL Server, you lot need to select if it is based on SQL Authentication or Windows Authentication. If it is based on SQL Authentication, enter the Host Name, Port Number, Database Proper name, User Proper noun, Password of the SQL Server. If it is based on Windows Authentication, enter the Host Proper name, Port Number, Database Name of the SQL Server and the User Proper noun , Password of the machine in which SQL Server is running. Also provide minimum privileges required - The user account should be the DB_Owner of the created database.
From build 15000 onwards, Microsoft JDBC driver will be used to establish connection with SQL database server from Applications Manager (except Plugin) by default. Notwithstanding, y'all can choose between Microsoft JDBC and jTDS JDBC drivers for establishing connection by selecting the required driver under Settings → Server Settings → Database Configuration. For SQL server version 2008 lone, but SQL authentication can be used to constitute connection through Microsoft JDBC driver.

Note:

Admission to the main database is required for the backend database.
Countersign field should not contain the special character [ \ ] for MS SQL backend database.

Prerequisites for using SQL AlwaysOn Availability Groups as Database back-end back up :

Applications Manager supports SQL AlwaysOn availability groups equally database backend. To connect to the SQL Always On, you lot will need to provide the SQL availability group 's DNS name & listener port (commonly 1433 ) in the place of the database details during installation.

Setup completes the installation of Applications Manager.

Demo

Installing Applications Managing director in Linux (.bin)

Download the product for Linux.
Execute the downloaded file. The Installation Sorcerer is displayed. Click Side by side to continue. Read the license agreement and click Side by side.
The next screen prompts for the product edition (Free Edition, Professional person Edition, Enterprise Edition). Select the preferred edition to install.
- If Professional Edition is selected, follow the below given steps from four to 9.
- If you had selected Free License, follow the steps from 4 to 9.
- If yous had selected Enterprise Edition, cull if you desire install applications manager every bit Admin server or Managed server.
  - If you had selected Enterprise Edition - Admin Server, next y'all have to enter the Admin server host proper noun, Port number and SSL Port number. So follow the steps from 4 to 9.
  - If you had selected Enterprise Edition - Managed Server, enter the associated Admin server Host name and SSL port number. If a proxy server is needed to contact the admin server from the Managed Server machine, click on the proxy server cheque box. In the next screen, enter the Host proper name, Port number, User Name and Password of the proxy server. Then follow steps from four to 9.
Select the language in which you wish to install Applications Manager. The options are English language, Simplified Chinese, Japanese, Vietnamese, French, German language, European Spanish, Korean, Hungarian and Traditional Chinese.
Choose whether information technology is trial or registered. If registered, the next screen will prompt yous to select the registered license file from your organization.
Specify the port at which web server has to be started. By default, it is 9090. This is the port at which you will connect the web client.

Select the Database back-stop support:

PostgreSQL - PostgreSQL comes bundled with your download of Applications Manager from Build 11000. Nosotros support PostgreSQL versions upwards to 10.12 (for 32-bit installation) and 11.vii (for 64-flake installation) for the backend. For Applications Manager with PostgreSQL database backend, there volition exist two more boosted users (dbuser and rouser) created forth with the existing PostgreSQL user.

User Proper noun	Description	Required Privileges
dbuser	Used in example users do non want to use the SUPERUSER privilege for the Applications Managing director database.	CREATE DB LOGIN REPLICATION NO ROLE Cosmos
rouser	Used to query the database from Applications Managing director QueryTool option, in order to avoid users to execute UPDATE, DELETE, INSERT and Modify type of queries.	LOGIN/CONNECT SELECT PRIVILEGES

For normal installations, user account of 'dbuser' will be used in the database_params.conf file instead of 'postgres' user. Withal, for service pack installations, 'postgres' user volition be used by default and other two users will exist created on very kickoff startup of Applications Manager after service pack upgrade.

Microsoft SQL Server (version 2005, 2008, 2012, 2017) - If you select Microsoft SQL Server, y'all need to select if it is based on SQL Hallmark or Windows Authentication. If information technology is based on SQL Hallmark, enter the Host Proper name, Port Number, Database Proper name, User Name, Countersign of the SQL Server. If it is based on Windows Hallmark, enter the Host Name, Port Number, Database Name of the SQL Server and the User Name , Password of the automobile in which SQL Server is running. Also provide minimum privileges required - The user account should be the DB_Owner of the created database.
From build 15000 onwards, Microsoft JDBC commuter will be used to establish connectedness with SQL database server from Applications Manager (except Plugin) by default. However, you can choose between Microsoft JDBC and jTDS JDBC drivers for establishing connection past selecting the required driver under Settings → Server Settings → Database Configuration. For SQL server version 2008 alone, just SQL authentication can be used to establish connectedness through Microsoft JDBC commuter.

Notation:

Admission to the principal database is required for the backend database.
DB Name, Username and Password fields should not comprise whatsoever special characters for MS SQL backend database, except the post-obit:
- DB Proper name - [ @ . , _ = ^ # - ]
- User Proper noun - [ @ . , _ = * ^ # - \ ]
- Password - [ @ . , _ = * ^ # - ]

Provide the location where the Applications Manager should be installed in your machine. Click Side by side.
Current Settings is displayed in the side by side screen. If you need to make changes, click Back, else click Next to continue installation.
Click Finish to complete the installation procedure.
Yous accept an choice to fill up a registration grade for Technical Back up.
Finally, select if you desire to view the ReadMe file or click Finish to launch Applications Managing director immediately.

Note :

Y'all tin install Applications Manager via Control Line too by executing the post-obit command in the command line:
./<fileName>.bin -i panel

For instance, if the name of the file is 'ManageEngine_ApplicationsManager.bin', then the control should exist every bit follows:

./ManageEngine_ApplicationsManager.bin -i console
Execution of the higher up command would take you through the installation procedure. However, to execute .bin type of files, users should require Execute permission.
When installing Applications Manager in a Linux car, make sure that the installation is washed using a not-root user account with admin privileges.

Troubleshooting an Installation process

In case of bug during installation in a Linux system, follow the steps given below to produce the logs files:

Create a text with the same name as that of the installer and with extension as ".sp". i.e, For <fileName>.bin , create a text file named <fileName>.sp . For case, if the file proper noun is ManageEngine_ApplicationsManager.bin , create a text file named ManageEngine_ApplicationsManager.sp
Open up the ".sp" text file in an editor, add is.debug=ane as the content.
Save the ".sp" text file in the aforementioned directory where the binary file resides.
Modify to the directory where the binary file is nowadays past executing cd control
Invoke the installer every bit ./<fileName>.bin -is:javaconsole -is:log log.txt
The higher up control will create the log file named log.txt. Mail the log file to appmanager-support@manageengine.com.

Note

If the execution of the installation command throws an error such as "there may not be enough temporary space available in the temp folder", then execute the file with the argument as

For Windows: <fileName>.exe -is:tempdir $DIRNAME
For Linux: ./<fileName>.bin -is:tempdir $DIRNAME

where $DIRNAME is the absolute path of any existing directory.

Troubleshoot: For more Installation Troubleshooting, refer Troubleshooting page on our website.

Uninstalling Applications Manager

Windows

Shut Down Applications Manager (Make sure that the ManageEngine ApplicationsManager service is stopped if installed equally a Windows service)
Open a command prompt as an administrator [ Control Prompt → correct click → Run every bit administrator], become to Applications Manager Home directory and execute the following commands:
shutdownApplicationsManager.bat
shutdownApplicationsManager.bat -forcefulness
Get out out of the control prompt and close all files, folders opened in the <Applications Managing director Home> directory
Click Start → Programs → ManageEngine Applications Manager → Uninstall Applications Manager
Also from Control Console → Add/Remove Programs.

Linux

From the command line, go to Applications Manager Abode directory ( by default it is /opt/ManageEngine/AppManager ) and execute the beneath commands:
sh shutdownApplicationsManager.sh
sh shutdownApplicationsManager.sh -force
Get out out of the command prompt and shut all files, folders opened in the Applications Manager Dwelling house directory
Execute the control ./uninstallApplicationsManager from the Applications Manager Home directory.
Click Uninstall in the pop-up screen.

Note

You can uninstall Applications Manager via Command Line also. Type the following command in the command prompt:
./uninstallApplicationsManager -i console
Execution of this command would take y'all through the uninstallation process.

Hither'due south how you can manually uninstall Applications Manager

Oft Asked Questions (FAQs)

Question: How can perform a "Silent Installation" of Applications Manager?

Solution: To perform silent installation of Applications Manager, refer to the following links:

For Windows OS, refer here.
For Linux OS, refer here.

Question: I downloaded the .bin file to install Applications Manager in my Linux machine. When I tried to execute the file I got a dialog box displaying "Could non display the file. File is of an unknown format".

Solution: Y'all must change the permission for the downloaded file. To do so, execute the following command to provide the permission for executing the downloaded file:

chmod +ten <nameofbinary>.bin

Example: chmod +10 ManageEngine_ApplicationsManager_64bit.bin

After executing the in a higher place command, yous will be able to install Applications Manager in Linux car.

Note:

By default, Applications Managing director will non shop installation logs. To enable installation logs, practise the post-obit:

Create a file named APMBinFileName.sp (ManageEngineApplicationsManager.sp) in the location where the .bin folder of Application Manager is downloaded.
Inside the file, type (is.debug=1) and save it.
Then start the installation using below options:

./bin -is:log log.txt along with the options that are given in the solution.

Troubleshooting

For troubleshooting tips on installation and setup, go to our support portal.

Source: https://www.manageengine.com/products/applications_manager/help/installing-application-manager.html